Engineering Manager, Backend - Consumer Experience

Engineering Manager, Backend - Consumer Experience

• Team Engineering
• Location Jakarta, Indonesia
• Job Type Full-time

The role at a glance

Get to Know the Team

Come join the Consumer Experience (CX) Engineering team - we work on a diverse set of consumer problems spanning across core experiences that power the UX navigation and transaction funnels, search and discovery of content and services, user lifecycle covering user growth, engagement and loyalty and the critical platform mission of mobile application developer experience. We are on an exciting mission to connect consumers to Grab's marketplace by enabling them to seamlessly discover and engage with Grab's services and partners.

Get to Know the Role

You will be responsible for building, growing, and leading a team of engineers focused on delivering high quality deliverables. You will have opportunities to develop backend & fullstack components. Not only will you get to collaborate with the engineers, product, business, data scientists and program management teams to be on top of your deliverables, but you will also serve as a mentor to your teammates to help them grow.

This role will be based in Indonesia and onsite at Grab office.

The Critical Tasks You Will Perform

• Lead a team of backend, full-stack, mobile, and QA engineers.
• You'll participate in code and design reviews to maintain our high development standards.
• Partner with cross functional leaders across product, design, analytics, data science to build the product roadmap, set customer-focused metrics and experiment designs.
• Lead the quarterly/half-yearly planning and build a smooth execution plan with the team for securing the delivery of product and engineering roadmap.
• Set the engineering strategy and engineering key result targets for the team, consistently improve across testability, availability, security and code quality for your systems and modules.
• Drive engineering improvements to power new product capabilities and platform improvements.
• Attract and retain senior engineering talent, actively mentor and develop engineering talent in the team and across Grab.
• Keep your team staffing aligned with business needs and quickly pivot to changing needs.

Read more Skills you need

What Essential Skills You Will Need

• 8+ years of engineering experience on backend / Fullstack technologies.
• At least 2+ years experience as a successful software engineer manager, with hands-on role in tech solutioning.
• Demonstrated experience attracting and retaining main talent. Experience mentoring engineers is critical for this role.
• Demonstrated experience in leading and mentoring team members to achieve engineering excellence.
• Proficiency in CI/CD tools (Jenkins, GitLab, etc.)
• Experience with database design, MySQL, PostgreSQL
• Experience deploying code in AWS, Azure, or Google Cloud environments

Read more What we offer

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Read more Life at Grab

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

Read more

What’s it like to work at Grab?

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Engineering Manager, Backend - Consumer Experience

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Meet the Engineering team

From software developers to security specialists, our people thrive on experimenting with fresh ideas and implementing them for users. Solve real-world problems, find purpose in your work and work across borders to help drive Southeast Asia forward.

Engineering at Grab is synonymous with holding yourself accountable for impacting the lives of millions of partners, be it drivers, passengers or merchants. Every line of code can have a big positive or negative impact on our consumers, which is why every little change requires thorough thought processes and a deep understanding of systems and scale.

“ ” Gaurav KumarSoftware Engineering Manager II

Learning within the Engineering team never stops, especially with the sponsored learning resources. You need to stay curious and be willing to take ownership to join and succeed in the team.

“ ” Zou YunEngineering Manager

Everybody at Grab understands the necessity of balance. We all believe that what we’re doing here is important, we’re genuinely changing people’s lives for the better, but we also understand that this shouldn’t come at the cost of your personal life.

“ ” Akanksha ValechaEngineering Manager II, Fullstack

The Application Process

What can you expect when you apply for a role at Grab? Here’s what our hiring process looks like.

Step 1: Apply.

We have a range of open roles from Marketing to Engineering and everything in between. Find the one that’s best for you and show us why you’re our next teammate.

Step 2: Getting to know you.

Next, you’ll have a video or phone interview with one of our recruiters to chat about you, the role, and your past work experiences.

Step 3: Testing, testing… 123.

Some roles might require assessments and/or a technical competency interview. For other roles, there might be an additional interview – speak with your recruiter for application details.

Step 4: Is it a culture match?

Finally, we’ll find out how we fit together, if your career vision aligns with our mission, how you embody the 4 H's, and your working style and personality.

Grab a spot in our talent community

Want to be the first to know about Grab opportunities? Keen to stay up-to-date with our latest revelations? Ready to learn more about life at Grab and our amazing teams?

Join our talent community and you’ll never miss a beat.

Join now