Senior Data Scientist (Analytics) - Grab Financial Services

Senior Data Scientist (Analytics) - Grab Financial Services

• Team Data Analytics
• Location Jakarta, Indonesia
• Job Type Full-time

The role at a glance

Get to Know the Team

GrabFin Analytics team supports the GFin product and business organisations, across Payments, Lending, Insurance, and Kios. As a Senior Data Scientist (Analytics), you will be part of the Lending tech family where we strive to be the best FinTech company in the region. Our team is focused on understanding user experiences and partnering with Business, Product, Design, and Tech teams to achieve the right outcomes. We are integral to product development, from understanding user journeys with UX designers, to developing hypotheses, through to post-rollout optimisation.

Get to Know the Role

You will use data to understand user needs and be the de-facto Voice of the Customer (users, driver-partners, merchants, agents) across Lending's suite of products. You will leverage data to unveil insights to help launch, improve and scale our products. You will champion data-driven decision-making within GFin and partner with Product Managers, Business Owners, UX Designers, and Engineers to design analytical projects that drive the Product roadmap. You will provide thought leadership and generate data-driven hypotheses to solve key Product and Business problems, and drive our GFin strategies forward. You will report into the Lending Analytics Manager and work onsite in the Jakarta South Quarter office.

The Critical Tasks You Will Perform

• You will partner with product, design, and engineering teams to derive insights, design experiments, and drive key product decisions.
• You will support strategic plans with data insights, performing deep-dives into user behaviour, segmented views and product efficacy.
• You will provide tailored analysis for specific products and strategies, define critical business and product metrics, and make regular recommendations for continuous improvements.
• You will design, measure, and recommend A/B tests and multivariate experiments, including layout optimisation, UI/UX efficacy, algorithm effectiveness, and API performance.
• You will analyse clickstream and transactional data to uncover insights on user behaviour and drive product metrics. You will manage instrumentation for all feature releases within assigned tech families within GFin.
• You will develop self-serve solutions for stakeholders that are scalable and automated to handle a product environment. You will drive plans involving Large Language Models or Generative Artificial Intelligence.

Read more Skills you need

What Essential Skills You Will Need

• You have at least 4 years of experience in Analytics, Business Intelligence, or Data Science, in a Tech (FinTech or E-Commerce) company.
• You have a Bachelor's Degree in Statistics, Analytics, Economics, Mathematics, Engineering, or related fields.
• You are proficient in writing advanced SQL queries and querying large relational databases.
• You have hands-on experience with data analysis and programming tools such as Python.
• You are skilled in data visualisation platforms like PowerBI or D3.js to present findings.
• You have experience designing, running, and analysing A/B tests and product experiments, with knowledge of hypothesis testing and the basic principles of Design of Experiments (DoE).

Read more What we offer

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Read more Life at Grab

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

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What’s it like to work at Grab?

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Senior Data Scientist (Analytics) - Grab Financial Services

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Meet the Data Analytics team

Our Data Analysts harness the power of analytical thinking and sprinkle data-driven insights across every area of Grab’s business. But we don’t just crunch data all day, we collaborate with teams across the company, and love tackling the tricky problems they bring our way.

Aside from being platform builders, we do tonnes of detective work to uncover key insights from our data. We’ll continue to experiment and improve the experience so that more users can benefit from our services across Grab.

“ ” Cheryl YeoSenior Analytics Manager, Financial Services

Want to leave your mark through data-driven product thinking? I know I do, and that’s what drives me to work all day every day! And, what’s even better is working with some of the most intellectual, driven, kind and authentic people I know who are my Grab friends forever!

“ ” Maanas Sunil PrabhakarAnalytics Manager (GrabFood, GrabMart, Supermarket, Supply Chain)

After months of planning and building, we developed our own central source of truth called Analytics Data Warehouse, where we offer sets of verified data to teams. Because of this, we can improve efficiency tremendously.

“ ” Denise TeoHead of People Analytics

The Application Process

What can you expect when you apply for a role at Grab? Here’s what our hiring process looks like.

Step 1: Apply.

We have a range of open roles from Marketing to Engineering and everything in between. Find the one that’s best for you and show us why you’re our next teammate.

Step 2: Getting to know you.

Next, you’ll have a video or phone interview with one of our recruiters to chat about you, the role, and your past work experiences.

Step 3: Testing, testing… 123.

Some roles might require assessments and/or a technical competency interview. For other roles, there might be an additional interview – speak with your recruiter for application details.

Step 4: Is it a culture match?

Finally, we’ll find out how we fit together, if your career vision aligns with our mission, how you embody the 4 H's, and your working style and personality.

Grab a spot in our talent community

Want to be the first to know about Grab opportunities? Keen to stay up-to-date with our latest revelations? Ready to learn more about life at Grab and our amazing teams?

Join our talent community and you’ll never miss a beat.

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